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Privacy Policy

We are committed to protecting your privacy.
All personal data we collect from you will be processed in accordance with our privacy policy.
Please review our privacy policy and confirm that when you use this website you agree to your personal data being used and processed in accordance with it.

Order confirmation implies acceptance of these terms and conditions of sale, acknowledgment of full knowledge of them and waiver of the right to invoke your own terms and conditions of purchase or other conditions. All the data provided and the recorded confirmation will be proof of the transaction.

The confirmation will count as signing and accepting the operations performed. UTOPIC will communicate by e-mail the details of the registered order. is committed to ensure that your privacy is protected and that the processing of personal data, such as name, address, e-mail address or telephone number, will always be in accordance with the General Data Protection Regulation ( GDPR) and in accordance with applicable country-specific data protection regulations.
This privacy policy also serves to inform you about the nature, scope and purpose of the personal data we collect, use and process. It also informs you of your rights. If we ask you to provide certain information by which you can be identified when you use this website, then you can be assured that it will only be used in accordance with this privacy statement.
We periodically review our personal information retention periods. We will keep your personal information on our systems for as long as is necessary for the relevant activity or as provided for in any relevant contract you have with us.
We will never sell or rent your personal information to third parties, nor will we share your information with third parties for marketing purposes. We may pass your information to our third party service providers or subcontractors for the purpose of performing tasks and providing services on our behalf (for example, to send you our newsletter). However, when we use third party service providers, we only disclose the personal information necessary to provide the service and we have a contract in place requiring them to keep your information secure and to ensure that they comply with all requirements of the Data Protection Laws.

When you purchase products from us, your payment details are processed by a third-party payment processor that specializes in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

Our website, like most others, uses cookies to distinguish you from other users, to keep track of how often you visit our website, the contents of your shopping basket and your previous purchases. (A cookie is information that is stored on your computer’s hard drive by your web browser that tracks your movements within websites.) Cookies collect statistical data about your actions and browsing patterns and do not identify as an individual. This helps us improve our website and provide a better and more personalized service. Most browsers are automatically set to accept cookies, but you can usually change your browser settings to prevent automatic acceptance. If you choose not to receive cookies, you may lose some functionality when using our website, however you will still be able to make purchases through our website. You can also delete cookies saved on your computer at any time.

List of cookies we collect:

  • items in the shopping cart
  • an encrypted list of wishlist items
  • anonymous user statistics for Google Analytics to enable us to understand interactions with our website and ultimately refine that experience to better serve you.
  • search terms entered into our search bar



  • to make available to users, free of charge, professional information about its products and services. The content published in the virtual store is indicative. The characteristics of the products and the related technical documentation displayed on the site are made available by the manufacturers and suppliers. Product images are shown for presentation purposes. Depending on the batch in which they were manufactured, the actual appearance of the product may differ.
  • to contact customers to confirm orders by e-mail or telephone
  • to deliver the products within 30 days from the confirmation of delivery, if they are in stock
  • use the personal data collected from customers/users in accordance with the “Privacy” section as an integral part of the terms and conditions.



  • to read the general terms and conditions of sale (TCGV) before confirming the order.
    • to pay the amount mentioned in the order according to the chosen payment method
  • to pay within 24 hours the amount mentioned in the order for payment order based on the invoice sent to the email address provided in the order
  • undertakes to comply with the conditions for returning the ordered products, as well as the warranty conditions, as specified in the terms and conditions of the return policy


By visiting this site, you accept and agree to the practices described in this Privacy Policy and the terms and conditions. By submitting your information you may opt out of the use of that information as set forth in this policy.


We are committed to assure you that your information is safe. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic and control procedures to protect and secure the information we collect online.

Our website may contain links to other websites of interest (eg Facebook, YouTube, Twitter, etc.). However, once you have used these links to leave our site, please note that we have no control over these other websites. We are not responsible for the privacy practices or the content of these websites. Please exercise caution and consult the privacy policy applicable to the site in question.

In case of litigation, if the amicable solution does not take effect after registering your complaint, it will be appealed to the court.
SC UTOPIC GLOBAL SRL is not responsible for damages caused through no fault of its own, for the non-functioning of the online store or for those that may result from the impossibility of accessing the pages of the virtual store (eg: malfunctions in the Internet network).
Force majeure exempts the party invoking it from liability.
Any attempt to access the personal data of another user, to modify the content of the website or to affect the performance of the server on which the website runs, will be considered an attempt to defraud the website www.monavulpoiu .com and will initiate a criminal investigation against the person or persons who initiated this action.

We promise not to contact you without your consent. If you have given us your consent, we may send newsletters and other messages, for direct marketing or other purposes, by email, text message (SMS) and other means to our registered users and business partners who have subscribed to these services.


Prices are expressed in euros (EUR) and Romanian leu (RON). Any bank charges resulting from payment made by the customer in another currency remain his responsibility.
* Prices (payment) in lei apply only to deliveries in Romania! Please select the currency RON when ordering with delivery in Romania and EUR for other countries.
We do not have access to confidential information related to means of payment.
The information entered is encrypted and transmitted to euplatesc in a secure way, without or third parties being able to access it.
Payment for products and services is made according to the order by one of the following methods, depending on the customer’s option:

  • By paying online with a credit card, through the secure euplatescu platform
  • By payment order, based on the invoice sent to the email address provided by the customer in the order


An order can be placed at any time but the processing period is from Monday to Friday between the hours of 8-18, excluding public holidays.
The administrator takes full responsibility for the delivery of the products ordered by the buyer. The risk of loss of the good is transferred to the buyer at the moment of the actual delivery of the good.


All Utopic jewelry is guaranteed for 1 year from the date of purchase under normal conditions of use.
The warranty does not cover damage resulting from accidents (bumps, shocks, scratches), neglection or daily attrition of the jewelry
The warranty does not apply if the jewelry has been scratched, torn or broken
The warranty does not apply if the jewelery has been repaired by someone else
The warranty does not cover jewelry cleaning

The customer must ensure that they provide the jewelery certificate (which also serves as a guarantee) and the receipt or invoice so that the guarantee can be applied.

We declare on our own responsibility according to the provisions of art. 5 of GD no. 1022/2002 regarding the regime of products that may endanger life and health, occupational safety and environmental protection that the delivered products do not endanger life, health or occupational safety, do not have a negative impact on the environment and are in accordance with EC directives 67/549/CEE and 1999/45/EC

The use of this website will be subject to EU law, which will exclusively govern the interpretation, application and effect of all the above terms of use.
These terms and conditions were updated on JANUARY 10, 2023

For any complaint or notification, please contact us at the email address OFFICE@MONAVULPOIU.COM

Thank you!